Privacy Policy

1. Introduction

Baraqah ("we", "us", "our") is committed to handling your personal data with care and transparency. This policy explains what information we collect, how we use it, and your rights in relation to it. It applies to all visitors to our website and to participants who enquire about or attend our workshops and programmes.

If you have questions about this policy, please contact us at [email protected].

2. Data We Collect

We may collect the following categories of personal data:

• Enquiry data: name, email address and phone number submitted via our contact form.
• Programme registration data: name, email and payment details when you register for a session or programme.
• Usage data: browser type, pages visited, time on site — collected automatically via analytics tools.
• Cookie data: consent preferences stored in your browser's local storage.

We do not collect sensitive financial data, bank account details or investment information at any point.

3. Legal Basis for Processing

We process your personal data on the following bases under the Personal Data Protection Act 2010 (Malaysia):

• Consent: when you submit our contact form or agree to cookies.
• Contractual necessity: when processing is required to deliver a session or programme you have registered for.
• Legitimate interest: for analytics and improving our services, where this does not override your rights.

4. How We Use Your Data

• To respond to your enquiry and provide information about our workshops.
• To process programme registrations and send relevant session communications.
• To improve our website content and user experience via anonymised analytics.
• To comply with legal obligations.

We do not use your data for automated profiling or sell it to third parties for marketing purposes.

5. Data Sharing

We may share your data with trusted third-party service providers who assist us in operating our website and delivering our services (for example, email service providers and payment processors). These parties are contractually required to handle your data securely and only for the purposes we specify. We do not share personal data with advertisers or unrelated third parties.

6. Data Retention

We retain enquiry and registration data for up to two years after your last interaction with us, or as required by Malaysian law. Analytics data is retained in aggregated, anonymised form. You may request deletion of your personal data at any time (see Section 9).

7. Data Protection Measures

We take reasonable technical and organisational steps to protect your personal data, including:

• Secure HTTPS connections across our website.
• Restricted internal access to personal data on a need-to-know basis.
• Use of reputable third-party platforms with their own security certifications.

In the event of a data breach that affects your rights, we will notify you as required by applicable law.

8. Cookies

We use essential cookies to operate this website and optional analytics and preference cookies. You may manage your cookie preferences at any time via our Cookie Policy page.

9. Your Rights

Under the Personal Data Protection Act 2010 (Malaysia), you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your data, subject to legal retention requirements.
• Withdraw consent for processing based on consent, at any time.
• Object to processing based on legitimate interest.

To exercise any of these rights, contact us at [email protected]. We will respond within 21 days.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and recommend reviewing their policies separately.

11. Children's Privacy

Our workshops and website are intended for individuals aged 18 and above. We do not knowingly collect personal data from minors. If you believe a minor has submitted data to us, please contact us and we will remove it promptly.

12. Changes to This Policy

We may update this policy from time to time. We will post the updated version on this page with a revised "last updated" date. Continued use of our website after changes are posted constitutes your acknowledgement of the updated policy.

13. Contact

For any data-related enquiries or to exercise your rights:

• Email: [email protected]
• Address: Level 26, Menara Southpoint, No. 150 Medan Syed Putra, 59200 Kuala Lumpur